Legal
Privacy policy
This policy explains which personal data we receive through this website and how we use it.
Who is responsible
The controller for personal data processed through this website is Finsoft knjigovodstvo, Prva ulica 136, 75270 Živinice, Bosnia and Herzegovina.
Contact form
When you send the contact form, we receive your name, email address, the optional phone number, company type and service, and your message. We use these details only to answer your enquiry and, if you wish, to prepare an offer.
The form is sent to our business email account. The website itself does not store your enquiry in a database.
Server logs
When you visit the website, the server briefly processes technical data such as your IP address, the page requested and the time of the request. This is needed to deliver the website securely and to prevent abuse of the contact form.
Cookies and analytics
The website sets one functional cookie that remembers your language. We do not use advertising or tracking cookies. If we measure visits, we use a privacy-friendly analytics service that works without cookies and without personal profiles.
The map on the contact page is only loaded from Google Maps after you click on it.
How long we keep data
We keep correspondence as long as it is needed to answer your enquiry and for any business relationship that follows, and as long as legal retention periods require.
Your rights
You have the right to access, correct and delete your personal data and to object to its processing. To exercise these rights, contact us at the address above. You may also lodge a complaint with the Personal Data Protection Agency of Bosnia and Herzegovina.